Frequently Asked Questions
Here you will find answers to some of the most commonly asked questions about our sinks. From product specifications and installation instructions, to care and maintenance tips, we’ve got you covered. If you don’t find the answer to your question here, please don’t hesitate to contact us. We are always happy to help!
What is the difference between stainless steel and porcelain sinks?
Stainless steel sinks are made of a durable metal alloy that is resistant to rust and corrosion. Porcelain sinks are made of a type of ceramic material that is also resistant to wear and tear. Typically Stainless steel sinks are better suited for use in the kitchen while porcelain sinks are made for bathrooms and laundry rooms.
What are the benefits of a stainless steel sink?
Stainless steel sinks are durable, easy to clean, and resistant to rust and corrosion. They are also heat-resistant and can withstand high temperatures.
What are the benefits of a porcelain sink?
Porcelain sinks are also durable and easy to clean, and they come in a wide variety of colors and designs. They are also resistant to scratches, stains, and other types of wear and tear.
How do I clean my stainless steel sink?
To clean a stainless steel sink, use a mild detergent and warm water to wipe down the surface. Avoid using abrasive cleaning products or scrubbers, as they can scratch the surface of the sink.
How do I clean my porcelain sink?
To clean a porcelain sink, use a mild detergent and warm water to wipe down the surface. Avoid using abrasive cleaning products or scrubbers, as they can scratch the surface of the sink.
How do I remove stains from my stainless steel sink?
To remove stains from a stainless steel sink, use a mixture of baking soda and water to create a paste. Apply the paste to the stain and let it sit for several minutes. Wipe the paste away with a damp cloth and dry the sink with a soft towel.
How do I remove stains from my porcelain sink?
To remove stains from a porcelain sink, use a mixture of baking soda and water to create a paste. Apply the paste to the stain and let it sit for several minutes. Wipe the paste away with a damp cloth and dry the sink with a soft towel.
Can I put hot pans in my porcelain sink?
It is not recommended to put hot pans in a porcelain sink as it could cause cracking or discoloration.
Can I install a garbage disposal with my stainless steel sink?
Yes, most stainless steel sinks are compatible with garbage disposals.
What is the warranty on your sinks?
Our sinks come with a limited lifetime warranty for any defects in material and workmanship.
What is your refund policy?
We offer a 30-day money-back guarantee on all of our sinks, as long as they are returned in their original condition and packaging.
What should I do if I receive a damaged sink?
If you receive a damaged sink, please contact our customer service team right away, and we will work with you to resolve the issue.
Can I return or exchange my sink after it has been installed?
We only accept returns or exchanges on sinks that have not been installed, and are still in their original condition and packaging.
Can I customize the size or shape of a sink?
We offer a variety of sink sizes and shapes which means you will surely find something to fit your needs. Unfortunately we do not offer custom designs outside our list of products.